Right to Privacy Report: The Erosion of Fundamental Rights via Institutionalised Digital Harassment at ICICI Bank
Right to Privacy Report: The Erosion of Fundamental Rights via Institutionalised Digital Harassment at ICICI Bank
Until financial institutions are compelled to respect informational self-determination, India’s digital transformation will remain technologically advanced but democratically hollow.
RMN Foundation Fundamental Rights Report
New Delhi | April 21, 2026
Overview: Digital Banking as a Tool for Rights Abuse
The transition to digital banking in India is increasingly being marred by what the RMN Foundation identifies as institutionalised digital harassment. Under the guise of “regulatory compliance,” financial institutions like ICICI Bank are accused of launching a relentless barrage of KYC (Know Your Customer) emails, SMS alerts, and automated warnings that constitute a direct assault on the fundamental right to privacy. This conduct persists despite the landmark 2017 Supreme Court judgment in Justice K.S. Puttaswamy (Retd.) vs Union of India, which established privacy as intrinsic to life and personal liberty under Article 21.
